Performance Data Capture
Record actual performance against quarterly targets
180
Total KPIs
181
Captured
-1
Not captured
25
On track
144
At risk
1
Off track
| KPI ID | KPI Name | Department | Target (Q3) | Actual | RAG | Capture Status | Action |
|---|---|---|---|---|---|---|---|
| KPI-100 | Data Capture % | Community Services | 30 | 20 | Green | Under Review | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | Office of the Municipal Manager | n/a | 10 | Red | Under Review | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-002 | % of households with access to basic sanitation % | Infrastructure and Technical Services | 0.87 | 0.61 | Amber | Submitted — pending review | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | Local Economic Development and Planning | 25000000 | 16891471 | Amber | Submitted — pending review | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | Budget and Treasury Office | 0.92 | 0.81 | Amber | Submitted — pending review | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | Infrastructure and Technical Services | Yes | Yes | Green | In progress | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | Local Economic Development and Planning | 60 | 37 | Amber | Submitted — pending review | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-052 | Cooperative training sessions delivered Sessions | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-054 | % of women in senior management positions % | Corporate Services | 0.42 | 0.24 | Amber | Submitted — pending review | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | Infrastructure and Technical Services | 700 | 419 | Amber | Submitted — pending review | |
| KPI-023 | % reduction in records-management backlog % | Corporate Services | -0.3 | -0.23 | Amber | Submitted — pending review | |
| KPI-033 | Number of ward committee meetings held (across all wards) Meetings | Office of the Municipal Manager | 459 | 324 | Amber | Submitted — pending review | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | Office of the Municipal Manager | 34 | 29 | Amber | Submitted — pending review | |
| KPI-045 | % of streetlights functional in serviced towns % | Infrastructure and Technical Services | 0.88 | 0.7 | Amber | Submitted — pending review | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | Corporate Services | 0.8 | 0.75 | Amber | Submitted — pending review | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-050 | Library visitors recorded Visits | Community Services | 67500 | 39920 | Amber | Submitted — pending review | |
| KPI-022 | ICT Disaster Recovery test conducted Number | Corporate Services | 1 | 0 | Amber | Submitted — pending review | |
| KPI-032 | Capital expenditure as % of total budget % | Budget and Treasury Office | 0.16 | 0.14 | Amber | Submitted — pending review | |
| KPI-025 | % revenue collected against billed % | Budget and Treasury Office | 0.9 | 0.75 | Amber | Submitted — pending review | |
| KPI-027 | Cost coverage ratio (months) Months | Budget and Treasury Office | 2.2 | 1.63 | Amber | Submitted — pending review | |
| KPI-053 | Tourism establishments graded Number | Local Economic Development and Planning | 8 | 4 | Amber | Submitted — pending review | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | Infrastructure and Technical Services | -0.15 | -0.14 | Amber | Submitted — pending review | |
| KPI-008 | % of capital budget spent on infrastructure % | Infrastructure and Technical Services | 0.72 | 0.48 | Amber | Submitted — pending review | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | Infrastructure and Technical Services | 6 | 4 | Amber | Submitted — pending review | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | Office of the Municipal Manager | 3 | 2 | Amber | Submitted — pending review | |
| KPI-042 | Number of land-use applications processed within 60 days % | Local Economic Development and Planning | 0.8 | 0.57 | Amber | Submitted — pending review | |
| KPI-043 | % non-revenue water reduced % | Infrastructure and Technical Services | 0.34 | 0.32 | Amber | Submitted — pending review | |
| KPI-051 | Sports development programmes hosted Programmes | Community Services | 9 | 5 | Amber | Submitted — pending review | |
| KPI-040 | Capital projects aligned to SDF % | Local Economic Development and Planning | 0.92 | 0.72 | Amber | Submitted — pending review | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | Community Services | 0.89 | 0.77 | Amber | Submitted — pending review | |
| KPI-055 | % of people with disabilities employed % | Corporate Services | 0.018 | 0.01 | Amber | Submitted — pending review | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | Local Economic Development and Planning | 650 | 499 | Amber | Submitted — pending review | |
| KPI-018 | Number of staff trained against the WSP Staff | Corporate Services | 200 | 180 | Amber | Submitted — pending review | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | Office of the Municipal Manager | 0.85 | 0.61 | Amber | Submitted — pending review | |
| KPI-003 | Number of kilometres of gravel road graded Km | Infrastructure and Technical Services | 210 | 118 | Amber | Submitted — pending review | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-057 | Customer satisfaction index (annual survey) Score | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | Infrastructure and Technical Services | 1200 | 972 | Amber | Submitted — pending review | |
| KPI-004 | Number of kilometres of road resealed or paved Km | Infrastructure and Technical Services | 10 | 5 | Amber | Submitted — pending review | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | Local Economic Development and Planning | Public | Public | Green | In progress | |
| KPI-028 | % of suppliers paid within 30 days % | Budget and Treasury Office | 0.97 | 0.81 | Amber | Submitted — pending review | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | Budget and Treasury Office | 8 | 6 | Amber | Submitted — pending review | |
| KPI-056 | % spend on QSE and EME suppliers % | Budget and Treasury Office | 0.57 | 0.4 | Amber | Submitted — pending review | |
| KPI-010 | Number of indigent households receiving free basic services Households | Budget and Treasury Office | 9500 | 7435 | Amber | Submitted — pending review | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-034 | % of community complaints resolved within 14 days % | Office of the Municipal Manager | 0.88 | 0.64 | Amber | Submitted — pending review | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | Budget and Treasury Office | Audit | Audit | Green | In progress | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | Budget and Treasury Office | 0.97 | 0.6 | Amber | Submitted — pending review | |
| KPI-038 | % of AGSA findings resolved % | Office of the Municipal Manager | 0.85 | 0.55 | Amber | Submitted — pending review | |
| KPI-047 | Number of cemetery sites upgraded Sites | Community Services | 3 | 2 | Amber | Submitted — pending review | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | Community Services | 3900 | 3667 | Amber | Submitted — pending review | |
| KPI-016 | % of approved posts filled % | Corporate Services | 0.92 | 0.6 | Amber | Submitted — pending review | |
| KPI-021 | % of OHS audits completed per plan % | Corporate Services | 0.75 | 0.64 | Amber | Submitted — pending review | |
| KPI-026 | Debt collection ratio at year-end Ratio | Budget and Treasury Office | 0.94 | 0.69 | Amber | Submitted — pending review | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | Local Economic Development and Planning | Yes | Yes | Green | In progress | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | Infrastructure and Technical Services | Yes | Yes | Green | In progress | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-050 | Library visitors recorded Visits | Community Services | 67500 | 39920 | Amber | Submitted — pending review | |
| KPI-053 | Tourism establishments graded Number | Local Economic Development and Planning | 8 | 4 | Amber | Submitted — pending review | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-051 | Sports development programmes hosted Programmes | Community Services | 9 | 5 | Amber | Submitted — pending review | |
| KPI-052 | Cooperative training sessions delivered Sessions | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | Community Services | 0.89 | 0.77 | Amber | Submitted — pending review | |
| KPI-047 | Number of cemetery sites upgraded Sites | Community Services | 3 | 2 | Amber | Submitted — pending review | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | Office of the Municipal Manager | n/a | 10 | Red | Under Review | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-054 | % of women in senior management positions % | Corporate Services | 0.42 | 0.24 | Amber | Submitted — pending review | |
| KPI-045 | % of streetlights functional in serviced towns % | Infrastructure and Technical Services | 0.88 | 0.7 | Amber | Submitted — pending review | |
| KPI-058 | Anti-corruption hotline reports investigated % | Office of the Municipal Manager | 0.9 | 0.85 | Amber | Submitted — pending review | |
| KPI-055 | % of people with disabilities employed % | Corporate Services | 0.018 | 0.01 | Amber | Submitted — pending review | |
| KPI-056 | % spend on QSE and EME suppliers % | Budget and Treasury Office | 0.57 | 0.4 | Amber | Submitted — pending review | |
| KPI-043 | % non-revenue water reduced % | Infrastructure and Technical Services | 0.34 | 0.32 | Amber | Submitted — pending review | |
| KPI-057 | Customer satisfaction index (annual survey) Score | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | Local Economic Development and Planning | Public | Public | Green | In progress | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | Budget and Treasury Office | 8 | 6 | Amber | Submitted — pending review | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | Local Economic Development and Planning | Yes | Yes | Green | In progress | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | Infrastructure and Technical Services | 1200 | 972 | Amber | Submitted — pending review | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | Infrastructure and Technical Services | 6 | 4 | Amber | Submitted — pending review | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | Infrastructure and Technical Services | 700 | 419 | Amber | Submitted — pending review | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-026 | Debt collection ratio at year-end Ratio | Budget and Treasury Office | 0.94 | 0.69 | Amber | Submitted — pending review | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | Budget and Treasury Office | 0.92 | 0.81 | Amber | Submitted — pending review | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | Budget and Treasury Office | 0.97 | 0.6 | Amber | Submitted — pending review | |
| KPI-040 | Capital projects aligned to SDF % | Local Economic Development and Planning | 0.92 | 0.72 | Amber | Submitted — pending review | |
| KPI-023 | % reduction in records-management backlog % | Corporate Services | -0.3 | -0.23 | Amber | Submitted — pending review | |
| KPI-033 | Number of ward committee meetings held (across 17 wards) Meetings | Office of the Municipal Manager | 459 | 324 | Amber | Submitted — pending review | |
| KPI-034 | % of community complaints resolved within 14 days % | Office of the Municipal Manager | 0.88 | 0.64 | Amber | Submitted — pending review | |
| KPI-032 | Capital expenditure as % of total budget % | Budget and Treasury Office | 0.16 | 0.14 | Amber | Submitted — pending review | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | Community Services | 3900 | 3667 | Amber | Submitted — pending review | |
| KPI-021 | % of OHS audits completed per plan % | Corporate Services | 0.75 | 0.64 | Amber | Submitted — pending review | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | Budget and Treasury Office | Audit | Audit | Green | In progress | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | Local Economic Development and Planning | 25000000 | 16891471 | Amber | Submitted — pending review | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-016 | % of approved posts filled % | Corporate Services | 0.92 | 0.6 | Amber | Submitted — pending review | |
| KPI-002 | % of households with access to basic sanitation % | Infrastructure and Technical Services | 0.87 | 0.61 | Amber | Submitted — pending review | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | Local Economic Development and Planning | 650 | 499 | Amber | Submitted — pending review | |
| KPI-010 | Number of indigent households receiving free basic services Households | Budget and Treasury Office | 9500 | 7435 | Amber | Submitted — pending review | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-022 | ICT Disaster Recovery test conducted Number | Corporate Services | 1 | 0 | Amber | Submitted — pending review | |
| KPI-025 | % revenue collected against billed % | Budget and Treasury Office | 0.9 | 0.75 | Amber | Submitted — pending review | |
| KPI-028 | % of suppliers paid within 30 days % | Budget and Treasury Office | 0.97 | 0.81 | Amber | Submitted — pending review | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-042 | Number of land-use applications processed within 60 days % | Local Economic Development and Planning | 0.8 | 0.57 | Amber | Submitted — pending review | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | Infrastructure and Technical Services | -0.15 | -0.14 | Amber | Submitted — pending review | |
| KPI-008 | % of capital budget spent on infrastructure % | Infrastructure and Technical Services | 0.72 | 0.48 | Amber | Submitted — pending review | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | Corporate Services | 0.8 | 0.75 | Amber | Submitted — pending review | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | Office of the Municipal Manager | 3 | 2 | Amber | Submitted — pending review | |
| KPI-027 | Cost coverage ratio (months) Months | Budget and Treasury Office | 2.2 | 1.63 | Amber | Submitted — pending review | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | Office of the Municipal Manager | 0.85 | 0.61 | Amber | Submitted — pending review | |
| KPI-003 | Number of kilometres of gravel road graded Km | Infrastructure and Technical Services | 210 | 118 | Amber | Submitted — pending review | |
| KPI-004 | Number of kilometres of road resealed or paved Km | Infrastructure and Technical Services | 10 | 5 | Amber | Submitted — pending review | |
| KPI-018 | Number of staff trained against the WSP Staff | Corporate Services | 200 | 180 | Amber | Submitted — pending review | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | Office of the Municipal Manager | 34 | 29 | Amber | Submitted — pending review | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | Local Economic Development and Planning | 60 | 37 | Amber | Submitted — pending review | |
| KPI-038 | % of AGSA findings resolved % | Office of the Municipal Manager | 0.85 | 0.55 | Amber | Submitted — pending review | |
| KPI-051 | Sports development programmes hosted Programmes | Community Services | 9 | 5 | Amber | Submitted — pending review | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | Budget and Treasury Office | 8 | 6 | Amber | Submitted — pending review | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | Local Economic Development and Planning | Yes | Yes | Green | In progress | |
| KPI-053 | Tourism establishments graded Number | Local Economic Development and Planning | 8 | 4 | Amber | Submitted — pending review | |
| KPI-040 | Capital projects aligned to SDF % | Local Economic Development and Planning | 0.92 | 0.72 | Amber | Submitted — pending review | |
| KPI-052 | Cooperative training sessions delivered Sessions | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-033 | Number of ward committee meetings held (across 17 wards) Meetings | Office of the Municipal Manager | 459 | 324 | Amber | Submitted — pending review | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | Office of the Municipal Manager | 3 | 2 | Amber | Submitted — pending review | |
| KPI-042 | Number of land-use applications processed within 60 days % | Local Economic Development and Planning | 0.8 | 0.57 | Amber | Submitted — pending review | |
| KPI-055 | % of people with disabilities employed % | Corporate Services | 0.018 | 0.01 | Amber | Submitted — pending review | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | Budget and Treasury Office | 0.97 | 0.6 | Amber | Submitted — pending review | |
| KPI-034 | % of community complaints resolved within 14 days % | Office of the Municipal Manager | 0.88 | 0.64 | Amber | Submitted — pending review | |
| KPI-047 | Number of cemetery sites upgraded Sites | Community Services | 3 | 2 | Amber | Submitted — pending review | |
| KPI-057 | Customer satisfaction index (annual survey) Score | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-058 | Anti-corruption hotline reports investigated % | Office of the Municipal Manager | 0.9 | 0.85 | Amber | Submitted — pending review | |
| KPI-032 | Capital expenditure as % of total budget % | Budget and Treasury Office | 0.16 | 0.14 | Amber | Submitted — pending review | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | Office of the Municipal Manager | 34 | 29 | Amber | Submitted — pending review | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | Community Services | 0.89 | 0.77 | Amber | Submitted — pending review | |
| KPI-056 | % spend on QSE and EME suppliers % | Budget and Treasury Office | 0.57 | 0.4 | Amber | Submitted — pending review | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | Office of the Municipal Manager | n/a | 10 | Red | Under Review | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | Office of the Municipal Manager | n/a | n/a | Grey | In progress | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | Infrastructure and Technical Services | Yes | Yes | Green | In progress | |
| KPI-045 | % of streetlights functional in serviced towns % | Infrastructure and Technical Services | 0.88 | 0.7 | Amber | Submitted — pending review | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-028 | % of suppliers paid within 30 days % | Budget and Treasury Office | 0.97 | 0.81 | Amber | Submitted — pending review | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | Office of the Municipal Manager | 0.85 | 0.61 | Amber | Submitted — pending review | |
| KPI-038 | % of AGSA findings resolved % | Office of the Municipal Manager | 0.85 | 0.55 | Amber | Submitted — pending review | |
| KPI-050 | Library visitors recorded Visits | Community Services | 67500 | 39920 | Amber | Submitted — pending review | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | Budget and Treasury Office | 0.92 | 0.81 | Amber | Submitted — pending review | |
| KPI-054 | % of women in senior management positions % | Corporate Services | 0.42 | 0.24 | Amber | Submitted — pending review | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | Community Services | Yes | Yes | Green | In progress | |
| KPI-043 | % non-revenue water reduced % | Infrastructure and Technical Services | 0.34 | 0.32 | Amber | Submitted — pending review | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | Local Economic Development and Planning | 650 | 499 | Amber | Submitted — pending review | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | Infrastructure and Technical Services | 700 | 419 | Amber | Submitted — pending review | |
| KPI-022 | ICT Disaster Recovery test conducted Number | Corporate Services | 1 | 0 | Amber | Submitted — pending review | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | Infrastructure and Technical Services | -0.15 | -0.14 | Amber | Submitted — pending review | |
| KPI-021 | % of OHS audits completed per plan % | Corporate Services | 0.75 | 0.64 | Amber | Submitted — pending review | |
| KPI-008 | % of capital budget spent on infrastructure % | Infrastructure and Technical Services | 0.72 | 0.48 | Amber | Submitted — pending review | |
| KPI-026 | Debt collection ratio at year-end Ratio | Budget and Treasury Office | 0.94 | 0.69 | Amber | Submitted — pending review | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | Local Economic Development and Planning | Public | Public | Green | In progress | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | Local Economic Development and Planning | 25000000 | 16891471 | Amber | Submitted — pending review | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | Corporate Services | Yes | Yes | Green | In progress | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | Infrastructure and Technical Services | 1200 | 972 | Amber | Submitted — pending review | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | Local Economic Development and Planning | 9 | 6 | Amber | Submitted — pending review | |
| KPI-002 | % of households with access to basic sanitation % | Infrastructure and Technical Services | 0.87 | 0.61 | Amber | Submitted — pending review | |
| KPI-023 | % reduction in records-management backlog % | Corporate Services | -0.3 | -0.23 | Amber | Submitted — pending review | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | Infrastructure and Technical Services | 6 | 4 | Amber | Submitted — pending review | |
| KPI-018 | Number of staff trained against the WSP Staff | Corporate Services | 200 | 180 | Amber | Submitted — pending review | |
| KPI-003 | Number of kilometres of gravel road graded Km | Infrastructure and Technical Services | 210 | 118 | Amber | Submitted — pending review | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | Community Services | 3900 | 3667 | Amber | Submitted — pending review | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | Local Economic Development and Planning | 60 | 37 | Amber | Submitted — pending review | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | Budget and Treasury Office | Audit | Audit | Green | In progress | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | Corporate Services | 0.8 | 0.75 | Amber | Submitted — pending review | |
| KPI-025 | % revenue collected against billed % | Budget and Treasury Office | 0.9 | 0.75 | Amber | Submitted — pending review | |
| KPI-027 | Cost coverage ratio (months) Months | Budget and Treasury Office | 2.2 | 1.63 | Amber | Submitted — pending review | |
| KPI-004 | Number of kilometres of road resealed or paved Km | Infrastructure and Technical Services | 10 | 5 | Amber | Submitted — pending review | |
| KPI-010 | Number of indigent households receiving free basic services Households | Budget and Treasury Office | 9500 | 7435 | Amber | Submitted — pending review | |
| KPI-016 | % of approved posts filled % | Corporate Services | 0.92 | 0.6 | Amber | Submitted — pending review |