Performance Dashboard
Institutional KPI performance at a glance
180 active KPIs
- Green
- Amber
- Red
- Not Captured
| Department | Total | On Track | At Risk | Off Track | Not Captured | Achievement |
|---|---|---|---|---|---|---|
| Community Services | 22 | 7 | 15 | 0 | 0 | 32% |
| Office of the Municipal Manager | 32 | 0 | 20 | 3 | 9 | 0% |
| Infrastructure and Technical Services | 33 | 3 | 30 | 0 | 0 | 9% |
| Local Economic Development and Planning | 30 | 6 | 24 | 0 | 0 | 20% |
| Budget and Treasury Office | 33 | 3 | 30 | 0 | 0 | 9% |
| Corporate Services | 30 | 6 | 24 | 0 | 0 | 20% |
| KPI ID | Name | KPA | Target | Actual | RAG | Narrative |
|---|---|---|---|---|---|---|
| KPI-100 | Data Capture | KPA-3 | 30 | 20 | Green | Performance |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July | KPA-3 | n/a | 10 | Red | — |
| KPI-060 | Mid-year and annual assessments completed for all SMS | KPA-3 | n/a | n/a | Grey | — |
| KPI-002 | % of households with access to basic sanitation | KPA-1 | 0.87 | 0.61 | Amber | — |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) | KPA-2 | 25000000 | 16891471 | Amber | — |
| KPI-029 | mSCOA compliance score (Treasury rating) | KPA-4 | 0.92 | 0.81 | Amber | — |
| KPI-044 | Bucket sanitation eradicated in formal areas | KPA-1 | Yes | Yes | Green | — |
| KPI-012 | Number of SMMEs and cooperatives supported | KPA-2 | 60 | 37 | Amber | — |
| KPI-017 | Workplace Skills Plan submitted by 30 April | KPA-3 | Yes | Yes | Green | — |
| KPI-052 | Cooperative training sessions delivered | KPA-2 | 9 | 6 | Amber | — |
| KPI-054 | % of women in senior management positions | KPA-3 | 0.42 | 0.24 | Amber | — |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) | KPA-1 | 700 | 419 | Amber | — |
| KPI-023 | % reduction in records-management backlog | KPA-3 | -0.3 | -0.23 | Amber | — |
| KPI-033 | Number of ward committee meetings held (across all wards) | KPA-5 | 459 | 324 | Amber | — |
| KPI-035 | IDP and Budget public consultation meetings held | KPA-5 | 34 | 29 | Amber | — |
| KPI-045 | % of streetlights functional in serviced towns | KPA-1 | 0.88 | 0.7 | Amber | — |
| KPI-020 | Number of disciplinary cases resolved within 90 days | KPA-3 | 0.8 | 0.75 | Amber | — |
| KPI-048 | Disaster Management Plan reviewed and adopted | KPA-1 | Yes | Yes | Green | — |
| KPI-050 | Library visitors recorded | KPA-1 | 67500 | 39920 | Amber | — |
| KPI-022 | ICT Disaster Recovery test conducted | KPA-3 | 1 | 0 | Amber | — |
| KPI-032 | Capital expenditure as % of total budget | KPA-4 | 0.16 | 0.14 | Amber | — |
| KPI-025 | % revenue collected against billed | KPA-4 | 0.9 | 0.75 | Amber | — |
| KPI-027 | Cost coverage ratio (months) | KPA-4 | 2.2 | 1.63 | Amber | — |
| KPI-053 | Tourism establishments graded | KPA-2 | 8 | 4 | Amber | — |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours | KPA-1 | -0.15 | -0.14 | Amber | — |
| KPI-008 | % of capital budget spent on infrastructure | KPA-1 | 0.72 | 0.48 | Amber | — |
| KPI-009 | Number of MIG projects implemented per project schedule | KPA-1 | 6 | 4 | Amber | — |
| KPI-037 | Risk Management Committee meetings held quarterly | KPA-5 | 3 | 2 | Amber | — |
| KPI-042 | Number of land-use applications processed within 60 days | KPA-6 | 0.8 | 0.57 | Amber | — |
| KPI-043 | % non-revenue water reduced | KPA-1 | 0.34 | 0.32 | Amber | — |
| KPI-051 | Sports development programmes hosted | KPA-1 | 9 | 5 | Amber | — |
| KPI-040 | Capital projects aligned to SDF | KPA-6 | 0.92 | 0.72 | Amber | — |
| KPI-049 | Number of fire incidents responded to within 30 minutes | KPA-1 | 0.89 | 0.77 | Amber | — |
| KPI-055 | % of people with disabilities employed | KPA-3 | 0.018 | 0.01 | Amber | — |
| KPI-011 | Number of work opportunities created through EPWP | KPA-2 | 650 | 499 | Amber | — |
| KPI-018 | Number of staff trained against the WSP | KPA-3 | 200 | 180 | Amber | — |
| KPI-036 | Council resolutions implemented within agreed timeframes | KPA-5 | 0.85 | 0.61 | Amber | — |
| KPI-003 | Number of kilometres of gravel road graded | KPA-1 | 210 | 118 | Amber | — |
| KPI-046 | Solid waste landfill licensed and compliant | KPA-1 | Yes | Yes | Green | — |
| KPI-057 | Customer satisfaction index (annual survey) | KPA-5 | n/a | n/a | Grey | — |
| KPI-001 | Number of new households provided with access to RDP-standard water | KPA-1 | 1200 | 972 | Amber | — |
| KPI-004 | Number of kilometres of road resealed or paved | KPA-1 | 10 | 5 | Amber | — |
| KPI-015 | SDF reviewed and approved by Council | KPA-2 | Public | Public | Green | — |
| KPI-028 | % of suppliers paid within 30 days | KPA-4 | 0.97 | 0.81 | Amber | — |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced | KPA-4 | 8 | 6 | Amber | — |
| KPI-056 | % spend on QSE and EME suppliers | KPA-4 | 0.57 | 0.4 | Amber | — |
| KPI-010 | Number of indigent households receiving free basic services | KPA-1 | 9500 | 7435 | Amber | — |
| KPI-014 | Number of tourism marketing initiatives implemented | KPA-2 | 9 | 6 | Amber | — |
| KPI-019 | Employment Equity Plan approved by 30 September | KPA-3 | Yes | Yes | Green | — |
| KPI-034 | % of community complaints resolved within 14 days | KPA-5 | 0.88 | 0.64 | Amber | — |
| KPI-039 | Annual Performance Report tabled by 31 August | KPA-5 | n/a | n/a | Grey | — |
| KPI-024 | Unqualified audit outcome with no material findings | KPA-4 | Audit | Audit | Green | — |
| KPI-031 | % of awards above R30,000 published on website within 5 days | KPA-4 | 0.97 | 0.6 | Amber | — |
| KPI-038 | % of AGSA findings resolved | KPA-5 | 0.85 | 0.55 | Amber | — |
| KPI-047 | Number of cemetery sites upgraded | KPA-1 | 3 | 2 | Amber | — |
| KPI-007 | Refuse removed weekly in serviced towns | KPA-1 | 3900 | 3667 | Amber | — |
| KPI-016 | % of approved posts filled | KPA-3 | 0.92 | 0.6 | Amber | — |
| KPI-021 | % of OHS audits completed per plan | KPA-3 | 0.75 | 0.64 | Amber | — |
| KPI-026 | Debt collection ratio at year-end | KPA-4 | 0.94 | 0.69 | Amber | — |
| KPI-041 | Land Use Scheme operational across all towns | KPA-6 | Yes | Yes | Green | — |
| KPI-044 | Bucket sanitation eradicated in formal areas | KPA-1 | Yes | Yes | Green | — |
| KPI-048 | Disaster Management Plan reviewed and adopted | KPA-1 | Yes | Yes | Green | — |
| KPI-050 | Library visitors recorded | KPA-1 | 67500 | 39920 | Amber | — |
| KPI-053 | Tourism establishments graded | KPA-2 | 8 | 4 | Amber | — |
| KPI-046 | Solid waste landfill licensed and compliant | KPA-1 | Yes | Yes | Green | — |
| KPI-051 | Sports development programmes hosted | KPA-1 | 9 | 5 | Amber | — |
| KPI-052 | Cooperative training sessions delivered | KPA-2 | 9 | 6 | Amber | — |
| KPI-049 | Number of fire incidents responded to within 30 minutes | KPA-1 | 0.89 | 0.77 | Amber | — |
| KPI-047 | Number of cemetery sites upgraded | KPA-1 | 3 | 2 | Amber | — |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July | KPA-3 | n/a | 10 | Red | — |
| KPI-060 | Mid-year and annual assessments completed for all SMS | KPA-3 | n/a | n/a | Grey | — |
| KPI-054 | % of women in senior management positions | KPA-3 | 0.42 | 0.24 | Amber | — |
| KPI-045 | % of streetlights functional in serviced towns | KPA-1 | 0.88 | 0.7 | Amber | — |
| KPI-058 | Anti-corruption hotline reports investigated | KPA-5 | 0.9 | 0.85 | Amber | — |
| KPI-055 | % of people with disabilities employed | KPA-3 | 0.018 | 0.01 | Amber | — |
| KPI-056 | % spend on QSE and EME suppliers | KPA-4 | 0.57 | 0.4 | Amber | — |
| KPI-043 | % non-revenue water reduced | KPA-1 | 0.34 | 0.32 | Amber | — |
| KPI-057 | Customer satisfaction index (annual survey) | KPA-5 | n/a | n/a | Grey | — |
| KPI-015 | SDF reviewed and approved by Council | KPA-2 | Public | Public | Green | — |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced | KPA-4 | 8 | 6 | Amber | — |
| KPI-041 | Land Use Scheme operational across all towns | KPA-6 | Yes | Yes | Green | — |
| KPI-001 | Number of new households provided with access to RDP-standard water | KPA-1 | 1200 | 972 | Amber | — |
| KPI-009 | Number of MIG projects implemented per project schedule | KPA-1 | 6 | 4 | Amber | — |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) | KPA-1 | 700 | 419 | Amber | — |
| KPI-014 | Number of tourism marketing initiatives implemented | KPA-2 | 9 | 6 | Amber | — |
| KPI-026 | Debt collection ratio at year-end | KPA-4 | 0.94 | 0.69 | Amber | — |
| KPI-029 | mSCOA compliance score (Treasury rating) | KPA-4 | 0.92 | 0.81 | Amber | — |
| KPI-031 | % of awards above R30,000 published on website within 5 days | KPA-4 | 0.97 | 0.6 | Amber | — |
| KPI-040 | Capital projects aligned to SDF | KPA-6 | 0.92 | 0.72 | Amber | — |
| KPI-023 | % reduction in records-management backlog | KPA-3 | -0.3 | -0.23 | Amber | — |
| KPI-033 | Number of ward committee meetings held (across 17 wards) | KPA-5 | 459 | 324 | Amber | — |
| KPI-034 | % of community complaints resolved within 14 days | KPA-5 | 0.88 | 0.64 | Amber | — |
| KPI-032 | Capital expenditure as % of total budget | KPA-4 | 0.16 | 0.14 | Amber | — |
| KPI-007 | Refuse removed weekly in serviced towns | KPA-1 | 3900 | 3667 | Amber | — |
| KPI-021 | % of OHS audits completed per plan | KPA-3 | 0.75 | 0.64 | Amber | — |
| KPI-024 | Unqualified audit outcome with no material findings | KPA-4 | Audit | Audit | Green | — |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) | KPA-2 | 25000000 | 16891471 | Amber | — |
| KPI-017 | Workplace Skills Plan submitted by 30 April | KPA-3 | Yes | Yes | Green | — |
| KPI-016 | % of approved posts filled | KPA-3 | 0.92 | 0.6 | Amber | — |
| KPI-002 | % of households with access to basic sanitation | KPA-1 | 0.87 | 0.61 | Amber | — |
| KPI-011 | Number of work opportunities created through EPWP | KPA-2 | 650 | 499 | Amber | — |
| KPI-010 | Number of indigent households receiving free basic services | KPA-1 | 9500 | 7435 | Amber | — |
| KPI-019 | Employment Equity Plan approved by 30 September | KPA-3 | Yes | Yes | Green | — |
| KPI-022 | ICT Disaster Recovery test conducted | KPA-3 | 1 | 0 | Amber | — |
| KPI-025 | % revenue collected against billed | KPA-4 | 0.9 | 0.75 | Amber | — |
| KPI-028 | % of suppliers paid within 30 days | KPA-4 | 0.97 | 0.81 | Amber | — |
| KPI-039 | Annual Performance Report tabled by 31 August | KPA-5 | n/a | n/a | Grey | — |
| KPI-042 | Number of land-use applications processed within 60 days | KPA-6 | 0.8 | 0.57 | Amber | — |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours | KPA-1 | -0.15 | -0.14 | Amber | — |
| KPI-008 | % of capital budget spent on infrastructure | KPA-1 | 0.72 | 0.48 | Amber | — |
| KPI-020 | Number of disciplinary cases resolved within 90 days | KPA-3 | 0.8 | 0.75 | Amber | — |
| KPI-037 | Risk Management Committee meetings held quarterly | KPA-5 | 3 | 2 | Amber | — |
| KPI-027 | Cost coverage ratio (months) | KPA-4 | 2.2 | 1.63 | Amber | — |
| KPI-036 | Council resolutions implemented within agreed timeframes | KPA-5 | 0.85 | 0.61 | Amber | — |
| KPI-003 | Number of kilometres of gravel road graded | KPA-1 | 210 | 118 | Amber | — |
| KPI-004 | Number of kilometres of road resealed or paved | KPA-1 | 10 | 5 | Amber | — |
| KPI-018 | Number of staff trained against the WSP | KPA-3 | 200 | 180 | Amber | — |
| KPI-035 | IDP and Budget public consultation meetings held | KPA-5 | 34 | 29 | Amber | — |
| KPI-012 | Number of SMMEs and cooperatives supported | KPA-2 | 60 | 37 | Amber | — |
| KPI-038 | % of AGSA findings resolved | KPA-5 | 0.85 | 0.55 | Amber | — |
| KPI-051 | Sports development programmes hosted | KPA-1 | 9 | 5 | Amber | — |
| KPI-060 | Mid-year and annual assessments completed for all SMS | KPA-3 | n/a | n/a | Grey | — |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced | KPA-4 | 8 | 6 | Amber | — |
| KPI-041 | Land Use Scheme operational across all towns | KPA-6 | Yes | Yes | Green | — |
| KPI-053 | Tourism establishments graded | KPA-2 | 8 | 4 | Amber | — |
| KPI-040 | Capital projects aligned to SDF | KPA-6 | 0.92 | 0.72 | Amber | — |
| KPI-052 | Cooperative training sessions delivered | KPA-2 | 9 | 6 | Amber | — |
| KPI-033 | Number of ward committee meetings held (across 17 wards) | KPA-5 | 459 | 324 | Amber | — |
| KPI-037 | Risk Management Committee meetings held quarterly | KPA-5 | 3 | 2 | Amber | — |
| KPI-042 | Number of land-use applications processed within 60 days | KPA-6 | 0.8 | 0.57 | Amber | — |
| KPI-055 | % of people with disabilities employed | KPA-3 | 0.018 | 0.01 | Amber | — |
| KPI-031 | % of awards above R30,000 published on website within 5 days | KPA-4 | 0.97 | 0.6 | Amber | — |
| KPI-034 | % of community complaints resolved within 14 days | KPA-5 | 0.88 | 0.64 | Amber | — |
| KPI-047 | Number of cemetery sites upgraded | KPA-1 | 3 | 2 | Amber | — |
| KPI-057 | Customer satisfaction index (annual survey) | KPA-5 | n/a | n/a | Grey | — |
| KPI-058 | Anti-corruption hotline reports investigated | KPA-5 | 0.9 | 0.85 | Amber | — |
| KPI-032 | Capital expenditure as % of total budget | KPA-4 | 0.16 | 0.14 | Amber | — |
| KPI-035 | IDP and Budget public consultation meetings held | KPA-5 | 34 | 29 | Amber | — |
| KPI-049 | Number of fire incidents responded to within 30 minutes | KPA-1 | 0.89 | 0.77 | Amber | — |
| KPI-056 | % spend on QSE and EME suppliers | KPA-4 | 0.57 | 0.4 | Amber | — |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July | KPA-3 | n/a | 10 | Red | — |
| KPI-039 | Annual Performance Report tabled by 31 August | KPA-5 | n/a | n/a | Grey | — |
| KPI-044 | Bucket sanitation eradicated in formal areas | KPA-1 | Yes | Yes | Green | — |
| KPI-045 | % of streetlights functional in serviced towns | KPA-1 | 0.88 | 0.7 | Amber | — |
| KPI-046 | Solid waste landfill licensed and compliant | KPA-1 | Yes | Yes | Green | — |
| KPI-028 | % of suppliers paid within 30 days | KPA-4 | 0.97 | 0.81 | Amber | — |
| KPI-036 | Council resolutions implemented within agreed timeframes | KPA-5 | 0.85 | 0.61 | Amber | — |
| KPI-038 | % of AGSA findings resolved | KPA-5 | 0.85 | 0.55 | Amber | — |
| KPI-050 | Library visitors recorded | KPA-1 | 67500 | 39920 | Amber | — |
| KPI-029 | mSCOA compliance score (Treasury rating) | KPA-4 | 0.92 | 0.81 | Amber | — |
| KPI-054 | % of women in senior management positions | KPA-3 | 0.42 | 0.24 | Amber | — |
| KPI-048 | Disaster Management Plan reviewed and adopted | KPA-1 | Yes | Yes | Green | — |
| KPI-043 | % non-revenue water reduced | KPA-1 | 0.34 | 0.32 | Amber | — |
| KPI-011 | Number of work opportunities created through EPWP | KPA-2 | 650 | 499 | Amber | — |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) | KPA-1 | 700 | 419 | Amber | — |
| KPI-022 | ICT Disaster Recovery test conducted | KPA-3 | 1 | 0 | Amber | — |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours | KPA-1 | -0.15 | -0.14 | Amber | — |
| KPI-021 | % of OHS audits completed per plan | KPA-3 | 0.75 | 0.64 | Amber | — |
| KPI-008 | % of capital budget spent on infrastructure | KPA-1 | 0.72 | 0.48 | Amber | — |
| KPI-026 | Debt collection ratio at year-end | KPA-4 | 0.94 | 0.69 | Amber | — |
| KPI-015 | SDF reviewed and approved by Council | KPA-2 | Public | Public | Green | — |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) | KPA-2 | 25000000 | 16891471 | Amber | — |
| KPI-017 | Workplace Skills Plan submitted by 30 April | KPA-3 | Yes | Yes | Green | — |
| KPI-019 | Employment Equity Plan approved by 30 September | KPA-3 | Yes | Yes | Green | — |
| KPI-001 | Number of new households provided with access to RDP-standard water | KPA-1 | 1200 | 972 | Amber | — |
| KPI-014 | Number of tourism marketing initiatives implemented | KPA-2 | 9 | 6 | Amber | — |
| KPI-002 | % of households with access to basic sanitation | KPA-1 | 0.87 | 0.61 | Amber | — |
| KPI-023 | % reduction in records-management backlog | KPA-3 | -0.3 | -0.23 | Amber | — |
| KPI-009 | Number of MIG projects implemented per project schedule | KPA-1 | 6 | 4 | Amber | — |
| KPI-018 | Number of staff trained against the WSP | KPA-3 | 200 | 180 | Amber | — |
| KPI-003 | Number of kilometres of gravel road graded | KPA-1 | 210 | 118 | Amber | — |
| KPI-007 | Refuse removed weekly in serviced towns | KPA-1 | 3900 | 3667 | Amber | — |
| KPI-012 | Number of SMMEs and cooperatives supported | KPA-2 | 60 | 37 | Amber | — |
| KPI-024 | Unqualified audit outcome with no material findings | KPA-4 | Audit | Audit | Green | — |
| KPI-020 | Number of disciplinary cases resolved within 90 days | KPA-3 | 0.8 | 0.75 | Amber | — |
| KPI-025 | % revenue collected against billed | KPA-4 | 0.9 | 0.75 | Amber | — |
| KPI-027 | Cost coverage ratio (months) | KPA-4 | 2.2 | 1.63 | Amber | — |
| KPI-004 | Number of kilometres of road resealed or paved | KPA-1 | 10 | 5 | Amber | — |
| KPI-010 | Number of indigent households receiving free basic services | KPA-1 | 9500 | 7435 | Amber | — |
| KPI-016 | % of approved posts filled | KPA-3 | 0.92 | 0.6 | Amber | — |
180 KPIs shown