KPI Configuration
180 institutional KPIs · 1 active
| KPI ID | KPI Name | KPA | Type | Department | Weight | Status | Actions |
|---|---|---|---|---|---|---|---|
| KPI-100 | Data Capture % | KPA-3 | Impact | Community Services | 5% | Active | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-002 | % of households with access to basic sanitation % | KPA-1 | Outcome | Infrastructure and Technical Services | 4% | Active | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | KPA-2 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-052 | Cooperative training sessions delivered Sessions | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-054 | % of women in senior management positions % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-023 | % reduction in records-management backlog % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-033 | Number of ward committee meetings held (across all wards) Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-045 | % of streetlights functional in serviced towns % | KPA-1 | Outcome | Infrastructure and Technical Services | 1% | Active | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-050 | Library visitors recorded Visits | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-022 | ICT Disaster Recovery test conducted Number | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-032 | Capital expenditure as % of total budget % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-025 | % revenue collected against billed % | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-027 | Cost coverage ratio (months) Months | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-053 | Tourism establishments graded Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-008 | % of capital budget spent on infrastructure % | KPA-1 | Outcome | Infrastructure and Technical Services | 5% | Active | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | KPA-5 | Output | Office of the Municipal Manager | 1% | Active | |
| KPI-042 | Number of land-use applications processed within 60 days % | KPA-6 | Outcome | Local Economic Development and Planning | 1% | Active | |
| KPI-043 | % non-revenue water reduced % | KPA-1 | Outcome | Infrastructure and Technical Services | 3% | Active | |
| KPI-051 | Sports development programmes hosted Programmes | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-040 | Capital projects aligned to SDF % | KPA-6 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | KPA-1 | Outcome | Community Services | 1% | Active | |
| KPI-055 | % of people with disabilities employed % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | KPA-2 | Output | Local Economic Development and Planning | 3% | Active | |
| KPI-018 | Number of staff trained against the WSP Staff | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-003 | Number of kilometres of gravel road graded Km | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | KPA-1 | Outcome | Community Services | 2% | Active | |
| KPI-057 | Customer satisfaction index (annual survey) Score | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | KPA-1 | Output | Infrastructure and Technical Services | 4% | Proposed | |
| KPI-004 | Number of kilometres of road resealed or paved Km | KPA-1 | Output | Infrastructure and Technical Services | 4% | Active | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-028 | % of suppliers paid within 30 days % | KPA-4 | Outcome | Budget and Treasury Office | 3% | Active | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | KPA-4 | Output | Budget and Treasury Office | 2% | Active | |
| KPI-056 | % spend on QSE and EME suppliers % | KPA-4 | Outcome | Budget and Treasury Office | 1% | Active | |
| KPI-010 | Number of indigent households receiving free basic services Households | KPA-1 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-034 | % of community complaints resolved within 14 days % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-038 | % of AGSA findings resolved % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-047 | Number of cemetery sites upgraded Sites | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | KPA-1 | Output | Community Services | 2% | Active | |
| KPI-016 | % of approved posts filled % | KPA-3 | Outcome | Corporate Services | 4% | Active | |
| KPI-021 | % of OHS audits completed per plan % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-026 | Debt collection ratio at year-end Ratio | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | KPA-6 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-050 | Library visitors recorded Visits | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-053 | Tourism establishments graded Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | KPA-1 | Outcome | Community Services | 2% | Active | |
| KPI-051 | Sports development programmes hosted Programmes | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-052 | Cooperative training sessions delivered Sessions | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | KPA-1 | Outcome | Community Services | 1% | Active | |
| KPI-047 | Number of cemetery sites upgraded Sites | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-054 | % of women in senior management positions % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-045 | % of streetlights functional in serviced towns % | KPA-1 | Outcome | Infrastructure and Technical Services | 1% | Active | |
| KPI-058 | Anti-corruption hotline reports investigated % | KPA-5 | Outcome | Office of the Municipal Manager | 1% | Active | |
| KPI-055 | % of people with disabilities employed % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-056 | % spend on QSE and EME suppliers % | KPA-4 | Outcome | Budget and Treasury Office | 1% | Active | |
| KPI-043 | % non-revenue water reduced % | KPA-1 | Outcome | Infrastructure and Technical Services | 3% | Active | |
| KPI-057 | Customer satisfaction index (annual survey) Score | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | KPA-4 | Output | Budget and Treasury Office | 2% | Active | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | KPA-6 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | KPA-1 | Output | Infrastructure and Technical Services | 4% | Active | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-026 | Debt collection ratio at year-end Ratio | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-040 | Capital projects aligned to SDF % | KPA-6 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-023 | % reduction in records-management backlog % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-033 | Number of ward committee meetings held (across 17 wards) Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-034 | % of community complaints resolved within 14 days % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-032 | Capital expenditure as % of total budget % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | KPA-1 | Output | Community Services | 2% | Active | |
| KPI-021 | % of OHS audits completed per plan % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | KPA-2 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-016 | % of approved posts filled % | KPA-3 | Outcome | Corporate Services | 4% | Active | |
| KPI-002 | % of households with access to basic sanitation % | KPA-1 | Outcome | Infrastructure and Technical Services | 4% | Active | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | KPA-2 | Output | Local Economic Development and Planning | 3% | Active | |
| KPI-010 | Number of indigent households receiving free basic services Households | KPA-1 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-022 | ICT Disaster Recovery test conducted Number | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-025 | % revenue collected against billed % | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-028 | % of suppliers paid within 30 days % | KPA-4 | Outcome | Budget and Treasury Office | 3% | Active | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-042 | Number of land-use applications processed within 60 days % | KPA-6 | Outcome | Local Economic Development and Planning | 1% | Active | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-008 | % of capital budget spent on infrastructure % | KPA-1 | Outcome | Infrastructure and Technical Services | 5% | Active | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | KPA-5 | Output | Office of the Municipal Manager | 1% | Active | |
| KPI-027 | Cost coverage ratio (months) Months | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-003 | Number of kilometres of gravel road graded Km | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-004 | Number of kilometres of road resealed or paved Km | KPA-1 | Output | Infrastructure and Technical Services | 4% | Active | |
| KPI-018 | Number of staff trained against the WSP Staff | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-038 | % of AGSA findings resolved % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-051 | Sports development programmes hosted Programmes | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-060 | Mid-year and annual assessments completed for all SMS % | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-030 | Number of irregular, fruitless and wasteful expenditure cases reduced Cases | KPA-4 | Output | Budget and Treasury Office | 2% | Active | |
| KPI-041 | Land Use Scheme operational across all towns Yes/No | KPA-6 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-053 | Tourism establishments graded Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-040 | Capital projects aligned to SDF % | KPA-6 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-052 | Cooperative training sessions delivered Sessions | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-033 | Number of ward committee meetings held (across 17 wards) Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-037 | Risk Management Committee meetings held quarterly Meetings | KPA-5 | Output | Office of the Municipal Manager | 1% | Active | |
| KPI-042 | Number of land-use applications processed within 60 days % | KPA-6 | Outcome | Local Economic Development and Planning | 1% | Active | |
| KPI-055 | % of people with disabilities employed % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-031 | % of awards above R30,000 published on website within 5 days % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-034 | % of community complaints resolved within 14 days % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-047 | Number of cemetery sites upgraded Sites | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-057 | Customer satisfaction index (annual survey) Score | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-058 | Anti-corruption hotline reports investigated % | KPA-5 | Outcome | Office of the Municipal Manager | 1% | Active | |
| KPI-032 | Capital expenditure as % of total budget % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-035 | IDP and Budget public consultation meetings held Meetings | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-049 | Number of fire incidents responded to within 30 minutes % | KPA-1 | Outcome | Community Services | 1% | Active | |
| KPI-056 | % spend on QSE and EME suppliers % | KPA-4 | Outcome | Budget and Treasury Office | 1% | Active | |
| KPI-059 | Performance Agreements signed by all Section 56 managers by 31 July Yes/No | KPA-3 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-039 | Annual Performance Report tabled by 31 August Yes/No | KPA-5 | Output | Office of the Municipal Manager | 2% | Active | |
| KPI-044 | Bucket sanitation eradicated in formal areas Yes/No | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-045 | % of streetlights functional in serviced towns % | KPA-1 | Outcome | Infrastructure and Technical Services | 1% | Active | |
| KPI-046 | Solid waste landfill licensed and compliant Yes/No | KPA-1 | Outcome | Community Services | 2% | Active | |
| KPI-028 | % of suppliers paid within 30 days % | KPA-4 | Outcome | Budget and Treasury Office | 3% | Active | |
| KPI-036 | Council resolutions implemented within agreed timeframes % | KPA-5 | Outcome | Office of the Municipal Manager | 2% | Active | |
| KPI-038 | % of AGSA findings resolved % | KPA-5 | Outcome | Office of the Municipal Manager | 3% | Active | |
| KPI-050 | Library visitors recorded Visits | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-029 | mSCOA compliance score (Treasury rating) % | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-054 | % of women in senior management positions % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-048 | Disaster Management Plan reviewed and adopted Yes/No | KPA-1 | Output | Community Services | 1% | Active | |
| KPI-043 | % non-revenue water reduced % | KPA-1 | Outcome | Infrastructure and Technical Services | 3% | Active | |
| KPI-011 | Number of work opportunities created through EPWP Opportunities | KPA-2 | Output | Local Economic Development and Planning | 3% | Active | |
| KPI-005 | Number of electricity connections in Eskom-licensed areas (INEP) Connections | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-022 | ICT Disaster Recovery test conducted Number | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-006 | % reduction in unplanned electricity outages > 4 hours % | KPA-1 | Outcome | Infrastructure and Technical Services | 2% | Active | |
| KPI-021 | % of OHS audits completed per plan % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-008 | % of capital budget spent on infrastructure % | KPA-1 | Outcome | Infrastructure and Technical Services | 5% | Active | |
| KPI-026 | Debt collection ratio at year-end Ratio | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-015 | SDF reviewed and approved by Council Yes/No | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-013 | Investment value attracted to Umzimvubu (Rand) Rand | KPA-2 | Outcome | Local Economic Development and Planning | 2% | Active | |
| KPI-017 | Workplace Skills Plan submitted by 30 April Yes/No | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-019 | Employment Equity Plan approved by 30 September Yes/No | KPA-3 | Output | Corporate Services | 1% | Active | |
| KPI-001 | Number of new households provided with access to RDP-standard water Households | KPA-1 | Output | Infrastructure and Technical Services | 4% | Active | |
| KPI-014 | Number of tourism marketing initiatives implemented Number | KPA-2 | Output | Local Economic Development and Planning | 1% | Active | |
| KPI-002 | % of households with access to basic sanitation % | KPA-1 | Outcome | Infrastructure and Technical Services | 4% | Active | |
| KPI-023 | % reduction in records-management backlog % | KPA-3 | Outcome | Corporate Services | 1% | Active | |
| KPI-009 | Number of MIG projects implemented per project schedule Projects | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-018 | Number of staff trained against the WSP Staff | KPA-3 | Output | Corporate Services | 2% | Active | |
| KPI-003 | Number of kilometres of gravel road graded Km | KPA-1 | Output | Infrastructure and Technical Services | 3% | Active | |
| KPI-007 | Refuse removed weekly in serviced towns Tons | KPA-1 | Output | Community Services | 2% | Active | |
| KPI-012 | Number of SMMEs and cooperatives supported Number | KPA-2 | Output | Local Economic Development and Planning | 2% | Active | |
| KPI-024 | Unqualified audit outcome with no material findings Audit opinion | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-020 | Number of disciplinary cases resolved within 90 days % | KPA-3 | Outcome | Corporate Services | 2% | Active | |
| KPI-025 | % revenue collected against billed % | KPA-4 | Outcome | Budget and Treasury Office | 5% | Active | |
| KPI-027 | Cost coverage ratio (months) Months | KPA-4 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-004 | Number of kilometres of road resealed or paved Km | KPA-1 | Output | Infrastructure and Technical Services | 4% | Active | |
| KPI-010 | Number of indigent households receiving free basic services Households | KPA-1 | Outcome | Budget and Treasury Office | 2% | Active | |
| KPI-016 | % of approved posts filled % | KPA-3 | Outcome | Corporate Services | 4% | Active |